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Return, Exchange and Refund Policy

When you shop kratom from us, we offer 30 day money back guarantee on most items and purchases. This includes for products opened and used, and return shipping, for any quality issue and other reasonable issues you may have. But we do not guarantee our kratom will work for you if no other kratom has worked for you, or you have been taking altered kratom. And you may exchange all products you shopped within 60 days. We want you to know you have nothing to lose to shop kratom from us, only everything to gain. Simply contact our customer service by email, phone or chat service, we will take care of the rest. (due to covid-19, we are unable to take any returns, therefore no refund; but we will replace with same or different product, partially or fully) We are based out in Las Vegas, Nevada. Our staff are friendly and eager to help, they are professionals in this business, and they know your needs in shopping kratom and willing to fulfill. We offer the best packaging in the country for the products, because we value our products. And at the same time we offer the most competitive and affordable pricing for the highest quality products in the world. See about us and frequently asked questions.
Kratom AtDemoIt's Best
    • USA Location

      4012 S Rainbow Blvd
      Las Vegas NV 89103
      702.861.2045 (call or text)

      UK Location

      THE TROPICAL (N.I.) LTD
      112 BURREN RD, WARRENPOINT,
      NEWRY. CO. DOWN, NORTHERN IRELAND, BT34 3XT UK
      +442031298190

      Customer Service Hours

      Mon – Fri: 9AM – 5PM
      Pacific Time
      Sat & Sun: Closed

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