When you shop kratom from us, we offer 30 day money back guarantee on all purchases. This includes for all products opened and used, and return shipping, no questions asked. And you may exchange all products you shopped within 60 days. We want you to know you have nothing to lose to shop kratom from us, only everything to gain. Simply contact our customer service by email, phone or chat service, we will take care of the rest. We are based out in Las Vegas, Nevada. Our staff are friendly and eager to help, they are professionals in this business, and they know your needs in shopping kratom and willing to fulfill. We offer the best packaging in the country for the products, because we value our products. And at the same time we offer the most competitive and affordable pricing for the products. See about us and frequently asked questions.